The business world is more connected than ever, and for digital marketing professionals, mastering English can be the key to unlocking new opportunities in the field. Discover now the advantages of speaking English in digital… How English can improve your digital marketing

Next year, the feature that allows users to create a username on WhatsApp will finally be launched, allowing users and businesses to start conversations without revealing their phone number. This new feature increases privacy and… WhatsApp username: New feature coming in 2026

Closely monitoring customer service KPIs is essential for any company that wants to improve the customer experience, gain clarity on team performance, and direct efforts in a truly strategic way. In this guide, you will… Customer Service KPIs: Which ones to measure to improve your results

Recent digital transformations have been changing many processes within companies, one of which is the implementation of automated tools to deal with changes in customer behavior in relation to digital service. The shopping and customer… Digital Call Center: how to set it up and which tools to use

Cryptocurrencies to invest in 2025 are digital currencies that use blockchain technology. Thus, this type of investment can be an excellent opportunity thanks to the continuous growth of the market and increasing adoption by companies… What are the best cryptocurrencies to invest in for 2025?

Quality customer service is one of the fundamental pillars for the success and longevity of a business. It is a decisive factor for customers when choosing where to buy and can be crucial for customer… Quality of Service: What it is and how to measure it